Vending technology has seen more dramatic
growth in the retail sector in 24/7 mini bookstores and DVD rental outlets.
Changing library customer expectations and lifestyles, public libraries’ desire
to explore new outreach possibilities and potential reductions in vending
machine costs may mean that the potential service benefits of vending machines
may outweigh the initial high establishment cost. In Explore World Library has
a Vending book Machine that provision 24/7 access to collections at minimal
staffing costs Pressure on opening hours due to staffing costs and the time
poverty of many library users and non-users makes this an attractive option. It
is a particularly valuable service extension when patrons can collect items
reserved online so that their access to library collections is no longer
restricted by library opening hours. A collection is stored out of sight with
access to the collection via a touch screen catalogue. Searches can be narrowed
to sub collections, like audio visual materials or children’s books. Access
requires a library card and retrieval of an item requires verification with the
card to provide security in the event of a transaction being interrupted. The
robotic delivery of items is reversible permitting returns as well. Lending
library capacity of 250 – 500 items depending on the collection mix, integrated
with the library management system. There are optional expansion bays for
additional storage and large LCD screens for digital signage and advertising.
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